Frequently Asked Questions

BEFORE THE TOURS

Do you offer private tours?


Certainly! We can schedule a tour to fit your needs right here: clyde@bonnieandclydeurbantours.com.




More questions?


Happy to help. Just get in touch with us here.




Where can I park?


Downtown Chania, there are free & paid parking spaces in different locations. Please bear in mind that during Summer season, there is a high volume of cars looking for parking downtown. Take our word for it - give yourself extra time ahead to park.




Are tours cancelled due to weather conditions?


No."There's no such thing as bad weather, only bad clothes." - Scandinavian Proverb . Please wear comfortable shoes and weather-appropriate clothing.




How do I get to the meeting point?


Transfer is not included. You must arrive at the meeting point by your own means. Kindly arrive at the meeting point 5-10 minutes prior to starting time.




What should I bring on the tour?


Please bring the following: - Valid identification card indicating you are at least 18+ years old - Comfortable walking shoes (keep your flip flops for the beach) - Weather appropriate clothing (hat,sunglasses,layer) - Enthusiasm for tasting local flavours - Your own face mask




Do I need to reserve in advance?


Advanced reservations are required! Please book in advance online here.




Can I pay through Bank Transfer ?


Yes!

Proceed with your payment to the below bank account :

IBAN : GR 8801 4064 8064 8002 0020 07867

SWIFT/BIC : CRBAGRAA

BANK : ALPHA BANK

HOLDER'S NAME : MARIE CLAIRE GAGNIER

State clearly your name with capital letters and the date of the tour.

Kindly note that you always need to forward us the bank statement by email to : accounts@bonnieandclydeurbantours.com

A reconfirmation email will be sent back to you, when your deposit is visible in our bank account.Please note that this process might take a couple of days, according to bank's agreements.




Until when can I book ?


Sales close 6 Hours before each tour starts, availability permitting




How do I book ?


All reservation are made online on our website. Once the booking is complete, you'll receive an email confirmation. To Book, follow this link : Book Your Tour




What is your cancellation policy?


100% full refund, if travellers cancel up to 24 hours before the experience start date in the local timezone. Same rule applies for changing your booking date. No refunds will be given after that time period.





WHO IS IT FOR?

Are your tours appropriate for solo travelers?


Most definitely; all beer enthusiasts are welcome.




I am from Greece, will I still have a good time ?


Do you like beer?​ That about sums it up! Σου αρέσει η μπύρα; Αυτό είναι αρκετό!




Is everyone welcome on your tours?


Yes ! We welcome people from all different walks of life.​




What is the minimum age to participate?


Since our tours include drinking alcohol and visiting pubs & bars, the minimum drinking age according to the Greek law, is 18 years old.




More questions?


Happy to help. Just get in touch with us here.




Can I bring my pet?


No. We love all kinds of pets, but this is a people tour. Thanks for your understanding.




Can I bring my kids?


As much as we do love kids, all participants of the tour must be at least 18 years old, which is the legal drinking age in Greece. Also, our tours and entertainment value are truly geared toward an adult audience.





DURING THE TOURS

Where do the tours take place?


Chania 73100, Crete, Greece - Downtown Chania city centre - The Old town - The Venetian harbour




What kind of beers will we be tasting?​​


You will taste our selection of Cretan primarily & Greek craft beers of varying styles. according to the season & what is freshly brewed. Quality local tastes, tapas or finger food will accompany our beer tasting. Get excited!​




More questions?


Happy to help. Just get in touch with us here.




Is this a booze tour or pub-crawl? Is it a historical tour?


Our tours are specifically not that style. We keep it fun yet respectful.




Are there W.C./bathroom stops during the tour?


Yes, each route has designated stops. Your guide will let the group know along the way ( don't hesitate to let them know if nature calls ).




Are tips included?


No. If your guide did a good job it is customary to shower them with money. It’s a great way to recognize your guide for being awesome.




Can you tell me about my guide?


Our guides are really into beer and Chania! We are local buffs who love sharing knowledge and stories about good beer and neighborhood stories of our city. Don’t be afraid to ask us about our favorite things to do in the city we love.




What are your safety measures?


Our safety measures are: ➤ We follow governmental guidelines. ➤ Bring your own face mask ➤ Hand sanitizer readily available. ➤ Gear/equipment sanitized between use. ➤ Regular self-tests for staff. ➤ We encourage physical distancing on our tours. Lets have fun!




Are tours offered only in English?


Our standard tours operate in English at this time. Please note that we can offer tours in French on demand only.




Can I order extra drinks while taking the tour?


Although we do agree that beer is amazing, we ask you not to order any extra drinks during the tour. Placing orders, payment, consumption time of extra drinks are not part of the scheduled structure of the tour and cause delays, which can heavily impact the smooth running of the event. We do, however, encourage you to stay at the last pub we visit and order as much as you like when the tour is over!