Guest Waiver of Liability 

We take our guests' safety at heart and we do need to have this waiver for legal purposes.
It's also in everybody's best interest for all participants to read it fully.
Thanks for understanding!
By purchasing a ticket(s) or reservation(s), you affirm that you have fully understood and agree to the following Waiver of Liability:

Waiver of Liability

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Waiver of Liability

I, for myself, my personal representatives, or heirs, hereby release Bonnie and Clyde Urban Tours and Marie Claire Gagnier (hereafter referred to as BaCUT), their representatives, employees, affiliates, or tour guides (hereafter “Staff”) from liability from all claims related to personal injury, illnesses, accidents, death, property loss, or any other grievance, arising from participation on any of their tour, activity, event, even if due to negligence of BaCUT or Staff.

Risk of Tour

I understand the Tour involves walking on unfamiliar roads, uneven old stone streets and walls, alleyways, stairways, and busy streets. I hereby accept any risk of tripping, slipping, and falling before, during, or after a Tour. I voluntarily assume full responsibility for the risks of touring under the influence of alcohol and for my behavior and health.  I agree not to hold BaCUT, its Staff, or the hosting brewery/restaurant/facility liable in any way should any harm come to me.

Assumption of Risk

I understand that BaCUT is acting as an agent in arranging tours and services, and does not assume liability for accidents, delays, injuries, loss or damage due to any act of mine, or any brewery/restaurant/facility that the tour visits. I acknowledge that my participation in the Tour is voluntarily. I ASSUME FULL RESPONSIBILITY for any risk of loss, personal injury, including death that may be sustained by me and any loss or damage to my property, as a result of participation in the Tour, even if due to negligence of the BaCUT Staff, to the fullest extent allowed by law.

Consumption of Alcohol

I acknowledge that the Tour involves the consumption of alcohol. I declare that I am over the legal drinking age of 18.  I  acknowledge the potential dangers associated with the consumption of alcohol, such as injury and even death, and I voluntarily participate, knowing that it may be hazardous to my property and me. I also acknowledge that it is my responsibility NOT TO BECOME INTOXICATED during the Tour, and that BaCUT is not responsible if I become intoxicated. I take full responsibility for any liability associated with my intoxication, during or after the Tour. I acknowledge that BaCUT assumes no liability for injuries that may occur to me or others, and no liability for any civil or criminal violation that may be brought against me as a result of my being intoxicated before, during or after the Tour.

Food and Allergies

BaCUT is not responsible for any food allergies or sickness caused by the consumption of the food and beverages offered. As a participant, I am responsible for my own health and for determining whether certain foods and beverages are safe for me to consume. I acknowledge that it is my own responsibility to inform the guide of any special dietary needs.


Openly rude, hateful, disrespectful, abusive or violent behaviour will not be tolerated at any time, to other guests, local population, guides, animals, nature or towards personnel of BaCUT or its collaborators. BaCUT's tours and activities are meant to be fun and respectful.  Such inappropriate behaviour due to intoxication or not from the guests will result in a warning given from the BaCUT Staff.  If the behaviour continues, BaCUT reserves the right ask these guests to leave the tour.  In such cases no refunds will be awarded.

Disclaimer of Fitness

I represent that (1) I do not have, or am not aware of, any medical condition(s) including pregnancy, that may impact my participation on this tour and (2) I do not take any medications that would result in any injury or damage to me or any other person(s) as a result of participating on this tour including consumption of alcohol. I understand that it is my obligation to disclose to BaCUT any medical conditions, including pregnancy, and any medications that could result in any injury or damage to me or any other person(s) as a result of my consumption of alcohol.

Photo and Video Release

I am aware that images or recordings may be taken during the course of a Tour.  I grant BaCUT permission to the rights of my image, recording, likeness and/or sound of my voice as recorded on a Tour, without payment or other consideration.

Acknowledgement of Understanding

I have read this Waiver of Liability, fully understand its terms, and understand that I am giving up substantial rights, including my right to pursue legal action. I acknowledge that I am making this agreement freely and voluntarily, and intend by my purchasing, booking or reserving a ticket(s) or reservation(s) to completely and unconditionally release Bonnie and Clyde Urban tours and Marie Claire Gagnier and Staff of all liability to the greatest extent allowed by law.

Terms and Conditions

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Cancellation policy

100% full refund, if travellers cancel up to 24 hours before the experience start date in the local timezone. No refunds will be given after that time period.  No shows will forfeit the full amount and will not be refunded.

Accident Coverage

I acknowledge that it is my responsibility to provide for my own accident and health coverage while participating in the Tour and while transporting myself to and from the Tour; accident and health coverage is not provided by BaCUT.

Retention of right to change offering

BaCUT reserves the right to, without previous notice, alter parts of or the tour or services.


I AGREE TO INDEMNIFY (COMPENSATE) AND HOLD HARMLESS Bonnie and Clyde Urban Tours, Marie Claire Gagnier, the Staff and affiliates from any loss, liability, damage, or costs, including court costs and attorneys’ fees that Staff may incur due to my participation in the Tour, whether caused by negligence of Staff or otherwise, to the fullest extent allowed by law.

Promotional emails and content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 


Preference of law and dispute resolution


These Terms, the rights, any and all claims and disputes related hereto and to the services, shall be governed by in all respects solely in accordance with the laws of Greece and local government. I consent that such claims and disputes shall be brought exclusively by a court of competent jurisdiction located in Chania, Crete, Greece.

Customer support details & contact information


Bonnie and Clyde Urban Tours is an online agency and does not have physical headquarters. Chania, Crete, 73100 Greece.  For the up-to-date mailing address and all requests, please contact:


Release of liability


I AGREE to WAIVE ANY AND ALL CLAIMS I MAY HAVE NOW OR IN THE FUTURE, RELEASE FROM ALL LIABILITY AND AGREE NOT TO SUE Bonnie and Clyde Urban Tours, Marie Claire Gagnier.  To the maximum extent permitted by applicable law, in no event shall BaCUT be liable for any indirect, punitive, incidental, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.