Chania Tourist Info Guide
- Clyde
- Jul 6
- 6 min read
Updated: Jul 8
Individual traveller or seasonal tourist?
YOU never know what'll come up during A trIP IN GREECE.
IN ORDER THE HELP, Here is YOUR Chania TOURIST INFO Guide, UPDATE 2025
Crete is the largest of all the Greek islands by far.
Travellers of different interests from all over the world, are visiting the island for its archeological sites - monuments - museums, the picturesque beaches, the breathtaking gorges & hiking paths and of course the Cretan gastronomy - local culture.
The large size of the island with the countless activities that travellers may experience, have created an average of overnight stays per person that is higher compared to other Greek islands. More specifically, the average stay is around 9 nights between arrival & departure day, creating more chances for the visitors, to be in a situation that they might need to get in contact with the local public services sector or need crucial information.
For these reasons, we've created the Chania Public Services Guide, including phone numbers, websites, google maps pins, unwritten local rules and more, with a background experience of almost 20 years living in Chania, Crete & working constantly in the island's Travel sector.
Feel free to share it with your friends & fellow travellers [this guide, comes as a continuation of our How to get around in Chania blog].
With both guides available online, in our website, we support & encourage the individual travellers to come & visit the most beautiful part of Crete: Chania.
Let's start with the basics.
1. General Hospital of Chania
Chania's General Hospital is located 4 kms. South of Chania's city centre.
It has an easy access, by car, taxi or the urban bus (line 24).
With almost all the health services required by a modern hospital available, is the second biggest hospital on the island, after the University Hospital in Heraklio .
The hospital's website is easy to use but only in the case that you can read Greek,
as unfortunately, there is no English version (at least we didn't find the one).
email: info@chaniahospital.gr
tel: +30 28213 42000 *Prepare to be patient with your telephone call!
2. Chania Tourism Bureau
Chania's tourism bureau website has lots of useful information including monuments, beaches, gorges, museums, archaeological sites & many more. Moreover, it offers valuable information about local history, traditions, culture and the Cretan diet-food.
The section about Chania's history is just outstanding. Their Happening Now - Events section, needs to be updated.
3. Citizens Services Centers (Κ.Ε.Π. or KEP in English )
In the very likely case that you'll need to deal with the Greek governmental bureaucratic sector during your stay, you will have to visit one of the Citizens Services Centers (called KEP in short).
There are two main KEP offices located in Chania's City centre & both of them operate:
Weekdays 08:00-19:30
Saturday 08:00-13:30
Sunday off.
email: d.hanion@kep.gov.gr
tel: +30 28213 41800
email: d.hanion@kep.gov.gr
tel: +30 28213 45900
*Always have your passport or ID with you when you visit them.
4. Post Office Services (Hellenic Post - ELTA)
Downtown Chania, there are two post offices with slightly different roles.
What they do have in common is that both go slow!
The main post office of Chania and the busiest of all. Often, there is a queue waiting on the sidewalk due to the fact that everything goes so SLOW in there. Avoid it if possible.
Weekdays 07:30-20:30
Weekends off.
tel: +30 28210 28444
Less crowded, specialized in boxes, parcels & courier services.
Make sure that everything you need to send is wrapped & taped ahead of time, as you may face an unpleasant surprise otherwise.
They do not provide wrapping paper, boxes or tape, even if you have the will to pay extra (at least just recently).
Weekdays 08:00-20:00
Saturday 08:00-14:00
Sunday off.
tel: +30 28210 95592
5.Tourists Information Office
A small office of the Greek National Tourism Organization in the town centre, with mission to provide all kinds of information to Chania visitors. The level of services & information is very acceptable. They also offer free city maps.
Address: Kriari str. 40
Weekdays 09:00-14:00.
Weekends off. (*because there are no travellers during the weekends in Chania? Who knows...!)
tel: +30 28210 92943.
6.International Airport of Chania (CHQ)
Chania's International Airport - Ioannis Daskalogiannis, took its name from the famous rebel who fought against the Ottoman rule occupation in the 18th century.
It is located 14kms away from Chania in the Akrotiri (peninsula) area.
The IATA code used for the international airport of Chania is CHQ & the tel. is: +30 28210 83800
Just recently renovated and largely expanded its passengers terminal, it is very busy during the Summer months. Charters, low cost, international & domestic flights are taking off or landing every few minutes. It is the second busiest airport on Crete & the sixth overall in Greece. You will not find free parking space inside the airport area but you might be lucky and find some free parking space just outside.
The airport is connected with Chania's centre with the green sub urban KTEL busses or taxi.
7.Souda Port
Souda Port is located 6,5 kms East of Chania's city centre and it is the biggest natural port in the whole Mediterranean Sea.
Just a few years ago, a couple of new big docks were created and slowly-slowly the port became very attractive to the Cruise Ships companies.
Unfortunately, during the tourist season we might have two or even three big cruise ships, docked at Souda port, at the same day, creating with their passengers, chaotic situations in Chania's city centre & creating a reputation of over tourism in general.
The direct impact, that we see today, is that the destination is becoming less attractive to the middle-higher level individual travellers, that are looking for real experiences & non touristy destinations.
Daily, there is at least one ferry boat connection with the Port of Piraeus (the port of Athens) and during Summer high season, two (one during day time & one during night time).
The Port is connected with Chania's centre with the urban blue busses.
tel: +30 28210 89240
*Big Disadvantage: no indoors passenger station.
*Big Advantage: free parking space inside the port.
8.Emergency Contacts
Chania Police Station
All services contact: +30 28210 25700
Emergency call: 100
Address: Leoforos Irakliou 23
Chania Fire Station
All services contact: +30 28210 79340
Emergency call: 199
Address: Grigoriou E 14
Chania Ambulance
Emergency call: 166
Chania Port Police & Coast Guard
1. Old Venetian Harbour
All services contact: +30 28210 98888
Emergency call: 108
Address: Akti Tobazi 21
2. Souda Port
All services contact: +30 28210 89240
Address: Souda Port
Our Chania Tourist Info Guide, together with our: How to Get Around in Chania are a complete guide, that provides basic & useful information to all the visitors of Chania.
We tried to keep all information simple & clear. Please bear in mind that public services & their contact information keeps changing for several reasons as time passes on.
In case that any update on the above information comes to your attention, please do not hesitate to contact us.
*The emergency three digit numbers (100 for Police,199 for Fire Station & 166 for Ambulance) will not change.
We, at Bonnie and Clyde Urban Tours, believe that local societies can evolve for the better, through the travel sector, as long as they invest in individual travellers and small groups of people looking to experience life moments - authenticity & sustainability at the core!
It has become crystal clear that nowadays, massive tourism is not the answer to our everyday problems and travel needs. Quality is more important than quantity.
Unfortunately, the un-educated on travel & tourism matters Greek society, still makes the wrong questions: how many instead of how much?
This alternative approach is becoming more & more popular all over the world, and specially in destinations that invested in mass tourism for years, with questionable results like Venice, Barcelona and others.
Now, these societies, they're creating very specific strict travel rules & law frames that reflects their actual needs & not the financial plans of the big massive tour operators,
in order to ''survive'' the over tourism waves.
Remember check our Non-touristy, Small or Private Group Tours for Craft Beer, Local Food & Cretan Culture on the beautiful island of Crete.
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Cheers!
-- Clyde
Vroom vroom! Toot toot!
So useful for anyone traveling to Chania. Thanks for putting this together, super useful!